Privacy Policy

Introduction and Scope

At knowsylthryva, we understand that your privacy isn't just about compliance—it's about trust. This policy explains how we collect, use, protect, and share your personal information when you interact with our venture building platform. We've designed our privacy practices around the principle that you should have control over your data while we help you build successful financial ventures.

This policy applies to all services offered through knowsylthryva.com, including our study materials, consultation services, venture building tools, and any related communications. When you use our platform, you're entrusting us with information that matters to you, and we take that responsibility seriously.

Information We Collect

Personal Information You Provide

We collect information you voluntarily share with us, which helps us provide personalized venture building guidance. This typically includes:

• Contact details like your name, email address, phone number, and business address when you register or reach out to us
• Professional information including your business experience, industry background, and venture goals
• Financial information relevant to your venture planning, such as funding requirements and business projections
• Communication preferences and feedback about our services
• Payment information when you purchase our study materials or consultation services

Automatically Collected Information

When you visit our website, we automatically collect certain technical information that helps us improve your experience and understand how our platform is used:

• Device information such as your IP address, browser type, operating system, and device identifiers
• Usage data including pages visited, time spent on our site, and interaction patterns
• Location information based on your IP address to provide relevant content and comply with local regulations
• Cookies and similar tracking technologies that remember your preferences and improve site functionality

How We Use Your Information

We use your information to deliver value through our venture building services and maintain a secure, personalized experience. Here's how we put your data to work:

We also use aggregated, non-identifiable data to understand market trends and improve our venture building methodologies. This helps us stay current with the evolving financial landscape and provide better guidance to all our users.

Information Sharing and Disclosure

We don't sell your personal information—that's not our business model. However, there are specific circumstances where we may share your information to provide our services effectively or meet legal requirements:

• Professional advisors including lawyers, accountants, and consultants who help us provide venture building guidance
• Payment processors and financial institutions necessary for handling transactions securely
• Cloud hosting providers and technical service companies that maintain our platform infrastructure
• Marketing and analytics partners who help us understand user behavior and improve our services

We may also disclose information when required by law, such as responding to valid legal requests, protecting our rights and property, or ensuring user safety. In the unlikely event of a business transfer or merger, your information would be transferred under the same privacy protections outlined in this policy.

Data Security and Protection

Protecting your information is fundamental to our operations. We've implemented multiple layers of security controls designed to safeguard your data from unauthorized access, alteration, or disclosure:

Technical Safeguards

• SSL/TLS encryption for all data transmission between your device and our servers
• Advanced firewalls and intrusion detection systems monitoring our network infrastructure
• Regular security audits and vulnerability assessments conducted by independent experts
• Secure data centers with physical access controls and environmental monitoring

Operational Safeguards

Our team follows strict data handling procedures, including background checks for employees with data access, regular privacy training, and the principle of least privilege—meaning team members only access information necessary for their specific roles. We maintain detailed logs of data access and regularly review these for any unusual activity.

While we implement industry-standard security measures, no system is completely immune to risks. We continuously monitor for threats and have incident response procedures in place. If a security incident affects your personal information, we'll notify you promptly and take immediate steps to minimize any potential impact.

Your Privacy Rights and Choices

You have significant control over your personal information, and we've made it straightforward to exercise these rights. Here's what you can do and how to do it:

Access and Portability

You can request a copy of all personal information we hold about you. We'll provide this in a structured, commonly used format within 30 days. This includes your profile information, communication history, and any venture building assessments we've conducted.

Correction and Updates

If any of your information is inaccurate or outdated, you can update it directly through your account dashboard or by contacting our support team. We want to ensure our records reflect your current situation, especially since venture building often involves evolving business plans and circumstances.

Deletion and Withdrawal

You can request deletion of your personal information, though we may need to retain certain records for legal or business purposes, such as completed transactions or regulatory compliance. We'll explain what can be deleted and what must be retained, along with the specific timeframes involved.

Data Retention and International Transfers

We retain your personal information only as long as necessary to provide our services and meet our legal obligations. For active users, this typically means maintaining your account information and interaction history while you're engaged with our platform. After account closure, we may retain certain information for up to seven years to comply with financial record-keeping requirements relevant to venture building activities.

Since we operate from South Africa and work with international partners, your information may be transferred to and processed in countries outside South Africa. We ensure these transfers comply with applicable data protection laws through appropriate safeguards, such as contractual commitments and adherence to recognized privacy frameworks. When working with cloud providers or service partners in other jurisdictions, we verify they maintain adequate data protection standards.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and understand how our platform is used. Essential cookies are necessary for basic functionality, while analytics cookies help us improve our services. You can control cookie preferences through your browser settings, though disabling certain cookies may limit some platform features.

Updates to This Policy

As our services evolve and privacy regulations develop, we may update this policy to reflect changes in our practices or legal requirements. We'll notify you of significant changes through email or prominent website notices, giving you time to review the updates before they take effect.

Minor clarifications or administrative changes may be implemented immediately, but we'll always maintain the core principles of transparency and user control that guide our privacy approach. You can always find the most current version of this policy on our website, along with the date of the last update.